MyBox Protección Senior Duo + 48 months service

Key features

MyBox  Protección Senior is a 24-7, 365 days a year personal protection, wellbeing and health service that provides security both inside and outside the home for any emergency situation, thanks to its advanced technology and fine watchmaking design.

You can sign up to MyBox Protección Senior at no initial cost for a monthly fee of 49€, payable from the time of the activation of the service and which includes both the equipment and all associated services.

Central unit and watch: protection

The SOS is activated via the central unit, inside the home:

• By saying “I need help, I need help” using the SOS voice function.
• By pressing the SOS button for 2 seconds.
• In the event of a sharp change in temperature, humidity or air quality, an alert is generated and a warning is sent from Securitas Direct headquarters.

The SOS is activated via the watch, inside or outside the home:

• Geopositioning: by pressing the SOS button for 2 seconds.
• Geopositioning: with automatic fall detection (activated after 45 seconds of the user’s immobility, and therefore we recommend pressing the watch’s SOS button whenever possible).

In either case, in order to check what has happened, an immediate help procedure will be activated through emergency services. If you wish, your family members will also be advised. It is necessary to confirm what has happened with the user or carer via a call to their mobile phone or to the central unit.

The emergency support service is available in Spanish, Catalan and English.

Central unit and watch: wellbeing

Via the central unit you will also have:

• A healthy environment: information about the air quality, temperature and humidity inside and outside the home, plus weather conditions.
• Voice chat: you can communicate with other Senior Protection users.
• My Assistant: with the My Assistant service you get extra help with administrative tasks such as renewing your identity document, passport, driving licence, etc. In addition, through the My Assistant managers you can receive information to help you save money on your electricity, gas, phone and television bills. Or, if you prefer, they’ll help you find your favourite activities: sport, leisure, culture, etc.

And via the watch:

• As well as showing the time and date, physical objectives reached, the number of steps and distance covered, you can also find out the temperature, humidity and air quality (these 3 latter parameters only when you’re inside the home).
• An analogue watch with an OLED face, sapphire crystal face and hypoallergenic silicone strap, luminescent hands, which is splash resistant and can be personalised to include your name.

Central unit and app: medical service

• Via the central unit: when you enter the menu on the central unit’s screen, the medical consultation option appears. This is available at any time of day, and your call will be answered by a general practitioner.
• Via the app: once you’ve activated your Senior Protection device, after 24 hours have passed you can download the MeetingDoctors app. You’ll be asked for your mobile number and will receive an SMS with your access code. Once you’ve downloaded the app, you’ll have access to the following services:
• General medicine (chat, phone call, video consultation) at any time and with no limit: guidance, recommendations, advice, assessment of symptoms, review of treatments, analysis of test results and tips, disease prevention, etc.

Additional information

Duo Senior Protection includes:

• 1 central unit
• 2 watches
• 1 charging cradle for the watch
• MeetingDoctors service
• USB charger and charging cables